{"id":1426,"date":"2011-11-10T11:00:55","date_gmt":"2011-11-10T11:00:55","guid":{"rendered":"http:\/\/www.idenk.co.uk\/blog\/?p=1426"},"modified":"2013-04-04T10:12:47","modified_gmt":"2013-04-04T09:12:47","slug":"handling-push-backs-options-and-choice","status":"publish","type":"post","link":"http:\/\/www.idenk.com\/blog\/handling-push-backs-options-and-choice\/","title":{"rendered":"Handling push backs: options and choice"},"content":{"rendered":"

The scene:<\/p>\n

……you are in a meeting and someone asks for clarification\u00a0of a term before the discussion can start.<\/p>\n

And they wont let it drop. You are not sure if this is a derailing tactic or whether others agree\u2026<\/p>\n

What are your options for handling this real situation \u2013 or possible meeting nightmare?<\/p>\n

What would you say?<\/p>\n

What could you say?<\/p>\n

We like the model of 6 interventions <\/a>from John Heron, which might be applied here like this:<\/p>\n

THE FACILITATIVE ONES<\/p>\n

Cathartic \u2013 tell me more<\/p>\n

Catalytic – who has (or can imagine) a great definition<\/p>\n

Supporting \u2013 I know\u2026<\/p>\n

THE AUTHORITATIVE ONES<\/p>\n

Informative \u2013 this is the one we are using today<\/p>\n

Prescribing \u2013 lets move on, and we will come back to it<\/p>\n

Confronting \u2013 I am always curious when this comes up, is this a real issue for you or maybe about something else?<\/p>\n

This sort of approach reminds me of the scene <\/a>in 1987 film Roxanne where Steve Martin handles an insult with 20 put downs.<\/p>\n

In relation to this \u2018definition obsessed\u2019 scenario we got these others from a colleague:<\/p>\n

\u201cI’m thinking – does anyone else see the need for a clearer definition\u201d
\n\u201cLet\u2019s spend a few minutes on tables – how do you define it as we start today \u2013 then lets feedback, we can agree what to work with,\u00a0then\u00a0get going\u201d
\n\u201cLets hear the introductory presentations first and see if that helps us\u2026\u201d
\n\u201cThere isn\u2019t a precise definition – that\u2019s why we’ve gathered a range of people here today\u2026\u201d<\/p>\n

What are your ideas?\u00a0 From a multitude of options comes choice\u2026<\/p>\n","protected":false},"excerpt":{"rendered":"

The scene: ……you are in a meeting and someone asks for clarification\u00a0of a term before the discussion can start. And they wont let it drop. You are not sure if this is a derailing tactic or whether others agree\u2026 What are your options for handling this real situation \u2013 or possible meeting nightmare? What would […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[135,136],"tags":[69,76],"_links":{"self":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/1426"}],"collection":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/comments?post=1426"}],"version-history":[{"count":6,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/1426\/revisions"}],"predecessor-version":[{"id":1697,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/1426\/revisions\/1697"}],"wp:attachment":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/media?parent=1426"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/categories?post=1426"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/tags?post=1426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}