{"id":2246,"date":"2013-03-25T11:00:52","date_gmt":"2013-03-25T11:00:52","guid":{"rendered":"http:\/\/www.idenk.co.uk\/blog\/?p=2246"},"modified":"2013-03-25T08:22:52","modified_gmt":"2013-03-25T08:22:52","slug":"global-customer-service","status":"publish","type":"post","link":"http:\/\/www.idenk.com\/blog\/global-customer-service\/","title":{"rendered":"Global customer service??"},"content":{"rendered":"<p>From this hotel chain customer service programme (see the third section: <a href=\"http:\/\/media.userver.com.au\/accor\/20121116v3\/\" rel=\"nofollow\">People-ology<\/a>) marketed nicely to staff with this\u00a0high end<a href=\"http:\/\/vimeopro.com\/tonypepe\/tony-pepe\/video\/46601606\" rel=\"nofollow\"> video production <\/a>(which, by the way, I think is making a difference to my experience of their hotel group)\u2026.<\/p>\n<p>\u2026to<a href=\"https:\/\/wcrd2013.crowdmap.com\/\" rel=\"nofollow\"> this concern <\/a>for\u00a0important consumer issues around the world from the campaigning organisation CI.<\/p>\n<p>From the sublime to the ridiculous? From the service to the haves, to the exploitation of the have not\u2019s?<\/p>\n<p>Consumers? Users? Buyers? People?<\/p>\n<p>\u2018Customers&#8217; unite??<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From this hotel chain customer service programme (see the third section: People-ology) marketed nicely to staff with this\u00a0high end video production (which, by the way, I think is making a difference to my experience of their hotel group)\u2026. \u2026to this concern for\u00a0important consumer issues around the world from the campaigning organisation CI. From the sublime [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[128,154],"tags":[64,29,97],"_links":{"self":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/2246"}],"collection":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/comments?post=2246"}],"version-history":[{"count":6,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/2246\/revisions"}],"predecessor-version":[{"id":2259,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/2246\/revisions\/2259"}],"wp:attachment":[{"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/media?parent=2246"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/categories?post=2246"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/tags?post=2246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}