{"id":1155,"date":"2011-06-20T11:00:20","date_gmt":"2011-06-20T10:00:20","guid":{"rendered":"http:\/\/www.idenk.co.uk\/blog\/?p=1155"},"modified":"2011-06-16T07:31:20","modified_gmt":"2011-06-16T06:31:20","slug":"interesting-turn-of-phrase","status":"publish","type":"post","link":"https:\/\/www.idenk.com\/blog\/interesting-turn-of-phrase\/","title":{"rendered":"Interesting turn of phrase"},"content":{"rendered":"<p>One of\u00a0our team pointed this out&#8230;<\/p>\n<p>In keeping with a positive theme at Apple&#8217;s retail stores,<\/p>\n<p>those who hold the title of\u00a0 &#8220;Genius&#8221;\u00a0 are reportedly told to say<\/p>\n<p>&#8220;as it turns out&#8221;<\/p>\n<p>rather than use the word<\/p>\n<p>&#8220;unfortunately&#8221;.<\/p>\n<p>This choice of language is intended to sound less negative for situations when a Genius cannot solve a customer&#8217;s problem.<\/p>\n<p>Might you try that?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of\u00a0our team pointed this out&#8230; In keeping with a positive theme at Apple&#8217;s retail stores, those who hold the title of\u00a0 &#8220;Genius&#8221;\u00a0 are reportedly told to say &#8220;as it turns out&#8221; rather than use the word &#8220;unfortunately&#8221;. This choice of language is intended to sound less negative for situations when a Genius cannot solve [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[128],"tags":[69,93],"_links":{"self":[{"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/1155"}],"collection":[{"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/comments?post=1155"}],"version-history":[{"count":2,"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/1155\/revisions"}],"predecessor-version":[{"id":1162,"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/posts\/1155\/revisions\/1162"}],"wp:attachment":[{"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/media?parent=1155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/categories?post=1155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.idenk.com\/blog\/wp-json\/wp\/v2\/tags?post=1155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}