Tag: management

The wheel of (good?) fortune

Facillitation, Plan No Comments

We have a range of assessments that we do in advance of a development workshop – or on arrival. This one exploring team or organisational culture has been used with well over 1000 people since we started using it 5 years ago. We have results from teams in commerce and education, health and charities, in the UK and abroad.

There are some familiar patterns when reviewing the results from all the assessments. First, many groups rate themselves highly on their sociability or drive to get things done. However:

1) The quality of meetings regularly comes out low.

2) Living and reinforcing the values is often a challenge too.

These are two dimensions that get to the deeper levels of relationship and performance – beyond the fire fighting culture and the desire to get on with each other that many people report.

There are a couple of things we offer to help better meetings from DIY effort to developmental help .

And our values in practice paper continues to be popular .

Enjoy!

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Assumptions about HR

Think No Comments

There are a couple of assumptions that underpin a lot of thinking about the future role of HR (which is a topic we have been covering in scenario planning, simulation and action planning).

One (largely from within HR) is that it is all about becoming better strategic business partners.  The other, mostly from outside, is that it is about getting basic transactional services offshored and online to increase efficiencies in supporting individual members of staff and line managers.  So those who own or comment on companies should be interested in this recent FT piece.

 FT HR article

Both these views can be seen as causes AND responses to the ‘I hate hr’ movement.

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Choosing what to nudge

Plan No Comments

paracetamol_smallAustralia is an interesting place with its phrases to encourage personal responsibly (eg “Slip Slap Slop”, “Stop Revive and Survive” and “Get Down Low – Go, Go, GO”) and some regulation (eg cycle helmets).

And then on certain things, the UK has the legal lead. For over a decade it hasn’t been possible to buy Paracetamol in 100 tablet boxes (to reduce inadvertent liver damage from para-suicide…there’s a story around the plot line in TV’s Casualty series if you’re interested).

In Australia, these large-size boxes are still available. Perhaps the different characters of our nations (and the campaigns that have shaped them) are subtly revealed through everyday things like cycling and headaches.

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The paradox of propulsion – or the workshop dilemma

Plan No Comments

robert fritz model

Robert Fritz, the US management author, comments on the mechanics of the creative process. His model of the tension between the actual and desired is probably his most well-known (see image).

We find a version of this is alive in many of our workshops.  We regularly start with exploring a group’s hopes for the future. The understanding this gives is then deepened by immersing ourselves in the perspectives on the present, informed by a survey and whole group discussion.

The insights from this process can sometimes be accompanied by confusion and guilt too, for example around the habits and obstacles that the group is experiencing or some of the things that had been hoped for in the past but not achieved.

The resulting tension can be fascinating, but also for some too much to bear at moments.  However, it is the resolution of this that creates the momentum to propel the group forward to planning action. 

So the tension generates the energy to go on.

Too long spent seeing deeply and sensing what is needed can lead to frustration. Too little and there is insufficient insight or commitment.  This dilemma is one that needs careful attention – and is increasingly one we mention at the start before it comes to a head at around the half way point (when the shift from divergence to convergence in the ‘diamond dynamic’ happens).

decision diamond

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How to be your own management consultant

Do No Comments

Consultants are much in the news at the moment – and it’s not a good press they are receiving.

We define a consultant as someone who provides guidance and advice, often at a strategic level – in contrast to trainers, researchers, lawyers, facilitators, accountants.

A few have mentioned this early article of ours from 2006.  In it, we share some lessons for a DIY approach to consulting. 

Enjoy!

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Changing polarities

Do No Comments

Management not Administration.

Leadership not Management.

Transformative not Transactional Leadership.

All are familiar polarities.

Replace the “not” with “and” – and we are starting to get there.

And what is leadership?  Our definition: “Leadership comes from anyone who wants to make a difference to the thinking and actions of others.”

Influence more than instruct.  Encourage rather than demand.

This is relevant for executive and line managers.  For workers ‘at the bottom’.  As customers.  As consultants.

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What’s important?

Do No Comments

If you believe Paul McKenna, learning to eat differently is more important than dieting or avoiding certain foods in losing weight. 

Nigella Lawson says that shopping is more important than cooking in entertaining well.  

In business, how we talk about things is probably more important than what we write.  What we ask, more important than what we say.  What we notice, more important than what we make. 

http://www.idenk.co.uk/boardassessment/

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Organisation choices

Do No Comments

3 modes of organisation – for conscious choices in organisational life:

a)   The sort of conversation – creative and opening up, yes/and plus appreciative OR debate and critique, yes/but and challenge

b)   The approach to personal responsibility – taking charge or making a request; give or get

c)    The nature of line management – direct or devolve

There is not a good and bad, rather the need to signal and agree which moment by moment.

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Email: phil.hadridge@idenk.com