As you may know we have been interested for many years to see ‘values in practice’ – for example, a health care system that puts some of the stated concerns (quality, safety, kindness etc.) into practice (see this earlier pro-bono work).

We notice, post the seismic impact of the Francis Report into care failings in part of the UK National Health Service, more and more initiatives that are working to get ‘The Culture’ right, such as this which we see as helping the most critical level of activity in our values model – Level Four (where leaders work very hard and truthfully to model the values they want).

We are encouraged – and wish all those seeking to bring about positive changes for patients/clients/users/customers/consumers/parents/children etc. (in whatever sector) the very best.

Tags: culture, leadership