Improving improvement: mindset, making it happen and measurement

Measurement No Comments

In many sectors we find some of the ideas of ‘continuous improvement’ ring true: and there is growing curiosity from quality, to Six Sigma to Lean.

We think this is the single best page (with a number of resources and videos) to get you into some of the simple concepts for an improvement mindset – thanks to IHI for posting this freely.

And also from health care, we like this video from the NHS Institute that helps health care workers think about the measurement to know if any attempt at change is an improvement.

Why so much from health care? Well leaders and improvement specialists in that sector have had to work very hard to ensure the attraction and acceptability of these ideas to colleagues who are not ‘scientific management’ geeks and experts. And we think they have done that pretty well.

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