Tag: behaviour

Changing polarities

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Management not Administration.

Leadership not Management.

Transformative not Transactional Leadership.

All are familiar polarities.

Replace the “not” with “and” – and we are starting to get there.

And what is leadership?  Our definition: “Leadership comes from anyone who wants to make a difference to the thinking and actions of others.”

Influence more than instruct.  Encourage rather than demand.

This is relevant for executive and line managers.  For workers ‘at the bottom’.  As customers.  As consultants.

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How soon do you want your new hedge?

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At the start of 2010 you might be thinking about trying to change some of the ways your organisation or team is structured or how it works. One of your choices is how fast to try and do this.

Flicking through a gardening magazine this weekend, I spotted adverts from four separate companies for instant hedges. Rather than going for small plants and waiting a few years for them to grow, you can now buy fully-grown hedges 4, 6 or even 12 feet high. The most hi-tech solutions involve delivering the hedges in sophisticated troughs that are placed straight into the ground. So you can go from bare ground in the morning to something that look like Hampton Court maze in the afternoon. This has a lot of appeal – if you have the money and are prepared to take the risk that the final outcome will be just as you want it to be.

The alternative is to take your time. Do things more slowly. Plant things small and see how they take – do they grow and flourish straight away or do they need more light and feeding? As it all takes shape in front of you, you still have the chance to move things around. It’s a more experimental approach – the final outcome emerges over time.

But this way probably asks more of you as an individual. You need perseverance (because some plants will die or need a lot of care) and you need patience (it takes 5-10 times longer than instant hedging). You also need to be positive about what you’re doing – who can create a beautiful garden over a number of years without having lots of passion and enjoyment along the way?

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The scientific method: for AND against

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In our liberal, rational society there can be a tendency to “Science – good, other views – bad.”  But what is science?  For us it combines pursuing understanding through observation while suspending personal values.  The scientific process identifies a hypothesis and seeks predicted data for AND against it.  If it stands up to all or some scrutiny then things are getting clearer.  Even disproof is progress.

During the last month we have had The Scientist vs The Government (Professor Nutt vs Alan Johnson on Cannabis), and The Scientists vs The Sceptics (on Climate).  Looking in on these debates, it is not clear how far good scientific method is at work all the time.  If it isn’t, then poor process opens the way for other belief systems (public opinion about weed, economic risk assessments of climate reduction).  Just claiming to be ‘a scientist’ is in no way sufficient to demonstrate that your thinking is superior to that of others.  Showing openness of mind in pursuit of knowledge is.

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The magical mist or the ghouls?

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Taking some children into Cambridge early one morning. It’s a bit foggy. We turn onto Fen’s Causeway – a marshy pastureland on the banks of the river Cam, almost in the heart of the city. There is a thick mist swirling over the fields and snaking between the trees.

I think to myself “what a beatiful sight, how magical”.

From the back of the car one of the kids says to another “you’ll have to watch out for the ghouls coming to get you!”

People see the same scene differently. The emotions they trigger and the questions they raise.

So next time you have a vision for how something should be at work (a strategy, a product, a way of doing things), ask yourself what others might be seeing as you show them your ideas – the magical mist or the ghouls?

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Familiar and fresh?

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A cold winter morning. Queue for coffee at the AMT concession in the railway station.  In front the person asks for “a small cappuccino to take away” .  They only do one size and only takeaway.  The person after me says “a cappuccino with sweeteners”.  “We only do one size, and do you have your own sweetener for us to add?”.  Me: “A cappuccino, no sugar, with chocolate sprinkles”.  “OK, coming up.”

Not clever.  Just, I have been trained.  I know the ritual.  Familiarity breeds easy. But ingrained rituals can hinder innovation.  Keeping the familiarly/freshness balance alive is key.

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Showing your emoticons

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Emoticons  – love them or loathe them?  🙂

Or 🙁 teenage-esque attempts by older folk to look hip and happening – sad!

Or part of the growing lexicon of 21C communicators – indicating mood and manners in cyberspace.

You choose :O or 😐

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Irony #3

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In Cambridge, a car revs, blares its horn and launches past a cyclist who has just (somewhat slowly) passed a T-junction.

The car? 

A Prius.

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