Tag: meetings

Is your team on the Front Foot?

Front foot No Comments

Of all the things we have thought and published, the piece that clients most repeat back to us is our reflection on The Front Foot Organisation. This framework and tools informs much of our work today, from talks and training to team development and top team time outs.

Is the group you work with most often on the ‘Front Foot’? Are you on the Front Foot (at home or work)?

Have a go at this simple ‘Cosmo-style’ test. Please answer the questions, and give 2 points for ‘totally’, 1 for ‘sort of’ and 0 for ‘no’:

Inspired in DIRECTION:

a) Your team (and organisation) are fully aligned behind a compelling strategy

b) You consider future uncertainties: you are confident of your ability to respond to whatever might happen in flexible and thorough ways

MOMENTUM for implementation:

c) You manage to overcome any inertia by promoting rapid trialling of new ideas, encouraging each other and moving forward fast with things that work

d) You take time to review the lessons you are learning and ensure they are used to guide your next steps

Successful CO-ORDINATION in team working:

e) You explore differences of opinion well, working through conflict to build a focus on shared results

f) You look forward to team meetings as a highly productive part of the working week

BALANCE in individual working lives:

g) You achieve a balance between home and work – and between time to work on your own, and in groups

h) The mood of the team or organisation is positive, tackling any ‘toxic’ behaviours

How did you do? Out of 16? [You can multiply by 6.25 to get at % score (if that is your sort of thing).]

Starting in 2013 we will run a survey to help leaders assess how far their teams and organisations are on the front foot? It will be based on this tried and tested model – and the 6 years of baseline data we have from its use with hundreds of clients.

Interested?

Tags: , ,

Action learning

Reflect No Comments

The legacy of Reg Revans  is one of the two key contributions to the theory and practice of developing organisations from the UK in the mid 20th century (the other being the tradition of group dynamics developed by the Tailstock Clinic).

Revans’s work was focused on learning from experience. Some of the ways he proposed this involved the creation of learning sets of about 6 or 7 people. The stage managed way of running a learning set meeting can be useful in many teams and boards.

What about this? Instead of just presenting papers, what about presenting a challenge you are facing or a problem, and then listen to your peers and colleagues explore it (considering hypotheses for its cause and options to move things one). These methods seek outcomes like those of coaching – deepening insight into a topic and broadening the range of options a person feels they might have in a particular situation.

Next time the agenda looks a bit dull, think of giving this a go…

Tags: ,

What creates the vibe…?

Reflect No Comments

When cycling to the station in Cambridge yesterday morning past the railings covered with posters advertising a vibrant yet fringe (for some, controversial) cultural scene, I thought what makes a place memorable?

Is it the physical setting (eg The Lake District, a Indian Ocean beach, The Alps)?

Is it the quality of Architecture and how that fits in a particular place (eg the heart of Paris between the Arc de Triomphe and the Louvre, Circular Quay in Sydney, The skyline of New York, the spires of Oxford, The Backs in Cambridge)?

Or the culture and vibe of being somewhere (eg London, Melbourne)?

So what is the (cheesy?) business analogy I will draw? What about considering all three of these when fixing an important meeting (and remember meetings are the DNA of organisational life and don’t have to be like this):

1) What sort of outdoor spaces will you have nearby – a park, a view. I recall a Scandinavian colleague who always wanted a ‘Learning garden’ the group could work in at some point nearby

2) What sort of human-made facilities will you (ideally) need – maybe informed by this list

3) And, crucially, what can you do to get the right vibe and interaction regardless of what you have chosen for the setting (which links to the other 6 Ps, other than place, from our 7P meeting planning framework – )

Tags: ,

Handling push backs: options and choice

Facillitation, Front foot No Comments

The scene:

……you are in a meeting and someone asks for clarification of a term before the discussion can start.

And they wont let it drop. You are not sure if this is a derailing tactic or whether others agree…

What are your options for handling this real situation – or possible meeting nightmare?

What would you say?

What could you say?

We like the model of 6 interventions from John Heron, which might be applied here like this:

THE FACILITATIVE ONES

Cathartic – tell me more

Catalytic – who has (or can imagine) a great definition

Supporting – I know…

THE AUTHORITATIVE ONES

Informative – this is the one we are using today

Prescribing – lets move on, and we will come back to it

Confronting – I am always curious when this comes up, is this a real issue for you or maybe about something else?

This sort of approach reminds me of the scene in 1987 film Roxanne where Steve Martin handles an insult with 20 put downs.

In relation to this ‘definition obsessed’ scenario we got these others from a colleague:

“I’m thinking – does anyone else see the need for a clearer definition”
“Let’s spend a few minutes on tables – how do you define it as we start today – then lets feedback, we can agree what to work with, then get going”
“Lets hear the introductory presentations first and see if that helps us…”
“There isn’t a precise definition – that’s why we’ve gathered a range of people here today…”

What are your ideas?  From a multitude of options comes choice…

Tags: ,

The wheel of (good?) fortune

Facillitation, Plan No Comments

We have a range of assessments that we do in advance of a development workshop – or on arrival. This one exploring team or organisational culture has been used with well over 1000 people since we started using it 5 years ago. We have results from teams in commerce and education, health and charities, in the UK and abroad.

There are some familiar patterns when reviewing the results from all the assessments. First, many groups rate themselves highly on their sociability or drive to get things done. However:

1) The quality of meetings regularly comes out low.

2) Living and reinforcing the values is often a challenge too.

These are two dimensions that get to the deeper levels of relationship and performance – beyond the fire fighting culture and the desire to get on with each other that many people report.

There are a couple of things we offer to help better meetings from DIY effort to developmental help .

And our values in practice paper continues to be popular .

Enjoy!

Tags: , ,

More playful communication…

Think No Comments

 

…from a meeting room we worked in.

energy saving poster

Tags: , ,

Take note, taking notes is important: how does it help?

Personal productivity No Comments

Research on note taking, for example here, suggests it benefits the notetaker on 5 levels:

1. It helps you capture what is being said so you can remember it later. Much of the information we take into our short-term memories (which is what we are using most of the time) is quickly forgotten: between 30-60% after an hour and probably more than 90% after a few days. That’s why discussions towards the end of a meeting often forget (or repeat again) what was said at the start.

2. It helps you understand what is really being said and makes it clear when you need to ask for clarification because you don’t. The trick here is to summarise and not to write verbatim (unless someone has used a particularly important or noteworthy form of words).  When you write in your own words, you increase the sense-making processes going on in your brain.

3. It helps you order and summarise. As you write, you can see the different groupings of ideas, which are detailed and which are more high level, those based on logical arguments and those revealing how people are feeling. From this you can abstract to identify and describe the key themes that are emerging and spot any gaps in the thinking.

4. It helps you connect the ideas you’re hearing with things you already know. This is the opportunity to bring in other ideas and data that relate to the discussion and to synthesise these in a way that improves your understanding and insights.

5. It helps you conclude what to do next. You see more clearly the questions you could be asking, the insights you could be sharing, the opinions you could be advocating or the actions you could be proposing. And it helps you decide which of these is the right one to use at the right moment (not just what happens to be at the front of your mind).

As you move up each level, you are doing more to embed the ideas in your mind and deriving more value in how you process and use them. And, crucially, this is not just about how you use notes after a meeting. It is about how much impact you have ‘in the moment’ – developing the skills to think on your feet and make the best possible contribution there and then.

Tags: , ,

Take note, taking notes is important: did you learn how to?

Personal productivity No Comments

Do you take notes in meetings? Or when listening to a presentation or talk?

Not formal minutes, but notes for your own benefit?

How do you take those notes?

Have you ever had any training in note taking? Probably not. If the people who take our Brilliant Thinking course are anything to go by, it’s a skill that is hardly ever taught (or at least, very rarely learned).

Yet if you’re paid to use your mind at work (err, that’s almost all of us) it’s the equivalent of:

– making sure your camera has full batteries, available memory and a clean lens before heading out to take photos at the wedding

– being able to draw a small sketch in 15 minutes that gets across all the meaning and beauty of a scene instead of a bloated canvas with loads of detail but no sense of what’s vital

– crafting and sharpening your own arrows before shooting one through the apple sitting on your fellow worker’s head (excuse that bit of licence with the William Tell story).

This week, we’ll explore what makes note taking such a fundamental skill…

…and why mastering it can transform the impact you make.

Tags: , ,

A new energiser

Plan No Comments

Student loan protestIn our facilitation skills training course, we teach the importance of using energisers in meetings to shift the mood, energy and attention.  We get someone to have a go with an energiser of their choice. Recently this has involved someone trying Laughter Therapy with their colleagues and Pair Charades (acting out an important theme from the morning’s work).

However, this week we came across an entirely new form of energiser. During a session with a charity in central Westminster on Thursday 9th December, we had to schedule regular dashes to the window to observe the state of the Student Loan protests: cat and mouse chases with the police and, at times, a near-riot outside (see the photo from a movie of the action).

Tags: , , ,

3Ms for successful mass meetings

Do No Comments

Are you planning on gathering together a large group of colleagues or collaborators? Maybe to work on a critical issue or develop your plans for the coming year?

Here are three things we think go towards making successful ‘mass meetings’:

1. Mix them up – make sure that people sit with and get to know those they haven’t met before or don’t spend much time with. Do this right from the start to create an atmosphere that encourages new conversations.

2. Move them around – always create space (both in terms of time and room layout) to get people out of their seats. This increases energy and gets people thinking differently. Try having them stand up to talk or work together.

3. Motivate them to do something different afterwards – focus people in on one thing they can change themselves that will help achieve your shared aims. Show them (or create together) a vision for what they can personally contribute and then help them work out the simple first steps to achieve this.

These 3Ms can work for smaller meetings too if you’d like to put some life back into tired gatherings.

Tags: , ,

Phil's Blog

Sign up for Phil’s regular blog.

Email: phil.hadridge@idenk.com