The 2×2 Holy Grail

Feedback, Improvement, Reflect No Comments

There is one 2×2 matrix I am drawn to (and draw on) more than any other.

One that I have heard applied to government ministers, heart surgeons and sports players.

It is described in a number of ways, but it is really the same each time:
• Technical ability vrs living corporate values
• Aptitude vrs Attitude – see this tweet on it
• Skill vrs will
• Competence vrs likeability – see this  and the middle of this

When Secretary of State for health Alan Johnson was described by a few senior officials as a rare minister in the upper right box.

I have heard managers (and sports coaches) say they hire for aptitude and fire for attitude.

I have seen star performers sacked for refusing to budge out of the top left box.

It links to level 4 and 5 leadership in my values framework: www.idenk.com/values

Where are you? Where are your colleagues? Do you feedback on these things to each other? See the third type of feedback here.

The Holy Grail? Certainly the hardest.

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