The 2×2 Holy Grail
Feedback, Improvement, Reflect No CommentsThere is one 2×2 matrix I am drawn to (and draw on) more than any other.
One that I have heard applied to government ministers, heart surgeons and sports players.
It is described in a number of ways, but it is really the same each time:
• Technical ability vrs living corporate values
• Aptitude vrs Attitude – see this tweet on it
• Skill vrs will
• Competence vrs likeability – see this and the middle of this
When Secretary of State for health Alan Johnson was described by a few senior officials as a rare minister in the upper right box.
I have heard managers (and sports coaches) say they hire for aptitude and fire for attitude.
I have seen star performers sacked for refusing to budge out of the top left box.
It links to level 4 and 5 leadership in my values framework: www.idenk.com/values
Where are you? Where are your colleagues? Do you feedback on these things to each other? See the third type of feedback here.
The Holy Grail? Certainly the hardest.
Tags: values