Managing emails comes up time and time again with our clients along with managing diaries and meetings.   

Being in charge of your emails is an important skill in our connected world.

We have written about personal productivity (see the second half of this Business Briefing) and this on email management from The Guardian makes similar points – and argue the ‘war’ on emails may never be won.

One thing that rarely comes up is how hard it can be to do the skim reading and quick replies needed on the small screens and handsets of  iPhones and Blackberries.

Tags: management, working life