Tag: communication

IDK for SWP

Personal productivity No Comments

The most important three words in learning? IDK…

I was in a meeting recently and a client mentioned the word ‘andragogy’. The others nodded wisely.

What should I do?  I am sorry, “I don’t know what that means”.

IDK- I don’t know…or I demonstrate C(k)uriosity!

And the most important action that can follow a spurt of curiousness?…SWP…

An education client said they had nicked the ideas of being ‘first to be second’ from a US oil company.

SWP – steal with pride…

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The art of self effacement

Facillitation No Comments

We are just about to head out on quite a run of workshops and events until the end of the month – lots of preparation is behind us with lots of delivery to come.

However, as part of our prep-routine, we think it is healthy to be somewhat self-effacing to get a balanced self-esteem.

A colleague has been running a meeting today on the threat of hubris in organisational leaders. In case that power drug gets the best of any of us, we suggest keeping in touch with the irony of David Brent and the caution against being too controlling and certain in running an event.

And Jo Brand’s colleague demonstrates a certain lack of charm and self-awareness when teaching others to ‘ice your cake’

Cringe!

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Execution, a case study…

Measurement No Comments

Apple maps remain newsworthy – and a powerful case study in poor execution (despite the strength of the competitive strategy).

It is making me cautious of the iphone 5….a previous non-brainer switch from my old Sony Ericsson.

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Trust in a brand

Personal productivity No Comments

A week on I am still impressed….

Despite the fragility,

Despite the map issues,

Just how many people

We’re willing to buy

The iphone 5.

Sight unseen!

Apple, now that is what I call a trusted brand….

And yet, still…

It isn’t everyone’s ‘cup of tea’

As a customer

As a supplier

As a member of staff.

There is no such thing as perfect.

Stop fretting – being good, or great, to the many (or even the few), might do nicely…

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Powerful presentation protocol

Facillitation No Comments

We like the Pecha Kucha approach to preparing slideware and structuring presentations. Even when we are not timed to 20 seconds a slide, we tend to stick with the ‘one image or idea a slide’ model as the structure for our talks. We think this is much preferable to slides of dense text that are then talked to or skimmed through.

A similar presentation format leads to this useful talk….on buying a car.

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OOO #4

Personal productivity No Comments

This reflection came from one reader in response to our series of blogs on ‘OOO’ (out of office) messages for example. We share the ideas we received here (thanks R):

“Excellent and timely articles.

I have been experimenting with some of these (and would dearly love to try one or two others).

Although I have, and try to maintain, very separate work and social lives, I have found that the way I operate them has become almost identical.

By which I mean that work is ruled by desktop/laptop/Blackberry/mobile etc and social life is ruled by laptop/smartphone/internet. This means that when those two seemingly distinct worlds collide, which they inevitably do, it’s not always clear which laptop/’phone I need to reach for.

I recently found myself very much behind with what used to be called ‘paperwork’ – I don’t know the modern equivalent – in my private life (bills, correspondence etc). I had to specifically allocate a set amount of time on a specific day when I could deal with that and do so by switching off/ignoring everything to do with work. (For me, that’s a downside of the ‘digital only’ world – timely paper reminders kept me on track and ‘going paperless’ sometimes means I let things slide!)

I think I managed to give myself a three hour block when I did nothing but sort out those things important to me/my family. It was very liberating.

The ‘day blocking’ you cite here is something I will take up. I recently got back from a short period of leave to be faced with two conflicting issues: my first day back involved three meetings; and my bulging inbox contained ‘promises’ from colleagues about urgent briefings and the like that I would provide immediately upon my return.

The next leave period I have, I will clear at least one day either side. I have to say, the ‘e-mail bankruptcy’ idea is very appealing – I shall consider that further.”

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Fasting from work

Personal productivity No Comments

Now the holiday times are over for many in Europe, a vocation related aspect of  ‘personal productivity’ is the challenge of how to manage work around (and on!) holiday.

Not just what it takes to clear your ‘desk’….but also how far to stay connected.

We like this piece.

And personally make sure we have a couple of holidays a year when we are totally email, phone etc free…

And you?

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OOO again

Personal productivity No Comments

Given it is that time of year (in the Northern hemisphere, at least), you might like this old blog on the theme of OOO messages:

Spurred to share by this message (received after our latest Business Briefing): “I have noticed a recent trend for witty, urbane and often beguilingly personal out-of-office messages. This is not one of those, but please do contact xxxx with any urgent matters while I am on leave. I return to work on 13 August at which point I will see your email.” – which we liked a lot.

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What makes us different…and the difference that makes the difference

Front foot, Reflect No Comments

Through the next few blogs we will explore a couple of things

1) How we differ: starting with a fundamental orientation – do we focus on the needs of others or ourselves (in a moment, a conversation or more long term) – and moving to a few tools (like MBTI)…got you curious?  Hope so….

2) And a framework with 3 simple categories, that we find makes a difference when working with colleagues and clients: structure, process and patterns of relating….a way of designing, improving, understanding.

More soon…

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Now we are six…

Facillitation, Front foot, Personal productivity, Teams, Think No Comments

Idenk is 6 years old this month…

So 6 online things – maybe lessons or refreshers

2 popular blogs: learning from events  and thinking through options for action

2 business briefings that people like: on organisational purpose and planning meetings

And a couple of older best bits (we are told) from our web site: on ‘being your own consultant’  and getting desired behaviours into practice.

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Email: phil.hadridge@idenk.com