Tag: confidence

Perfect presentations?

Personal productivity No Comments

What a great post  to help you think about grabbing attention, sharing a story, making an impact during a presentation…

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The art of self effacement

Facillitation No Comments

We are just about to head out on quite a run of workshops and events until the end of the month – lots of preparation is behind us with lots of delivery to come.

However, as part of our prep-routine, we think it is healthy to be somewhat self-effacing to get a balanced self-esteem.

A colleague has been running a meeting today on the threat of hubris in organisational leaders. In case that power drug gets the best of any of us, we suggest keeping in touch with the irony of David Brent and the caution against being too controlling and certain in running an event.

And Jo Brand’s colleague demonstrates a certain lack of charm and self-awareness when teaching others to ‘ice your cake’


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Execution, a case study…

Measurement No Comments

Apple maps remain newsworthy – and a powerful case study in poor execution (despite the strength of the competitive strategy).

It is making me cautious of the iphone 5….a previous non-brainer switch from my old Sony Ericsson.

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Trust in a brand

Personal productivity No Comments

A week on I am still impressed….

Despite the fragility,

Despite the map issues,

Just how many people

We’re willing to buy

The iphone 5.

Sight unseen!

Apple, now that is what I call a trusted brand….

And yet, still…

It isn’t everyone’s ‘cup of tea’

As a customer

As a supplier

As a member of staff.

There is no such thing as perfect.

Stop fretting – being good, or great, to the many (or even the few), might do nicely…

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Being certain?

Think No Comments

What can we be totally confident in?

Donald Rumsfeld attracted significant interest and mocking for his (philosophically accurate) musings 10 years ago.

But even working out where is farthest from the sea in England is tricky.

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Helping happy

Reflect No Comments

Further to last week’s Business Briefing, the Action for Happiness movement might be helpful to you and others.

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What makes for curiousness?

Reflect No Comments

In the film ‘Tinker Taylor Soldier Spy’ George Smiley (Gary Oldman) is confident he can beat the Russian chief spy because his opposite spook has no space in his life for doubt.

In this video Seth Godin, supremo blogger, makes a similar point that fundamentalism drives out curiosity.

I recall a medical colleague years ago sharing the three most important words for doctors:

“I don’t know”…

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You don’t know everything Horatio!

Do No Comments

As a caution whenever we are tempted to get overcertain (a key risk in strategy work – hence the benefits of scenario planning), this line from Shakespeare’s Hamlet is worth remembering:

“There are more things in heaven and earth…than are dreamt of in your philosophy.”

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Healthcare – a totem for others worries?

Reflect No Comments

Over the last couple of years we have had some particularly prominent news cycles:

–          the personal (Jade, Jordan and The Wedding)

–          the political (banks/bonuses, student loans, the truth on climate)

In some ways, these are possibly inflated in prominence by surrounding fears – of recession, personal futures, etc.lansley bill poster

Now there is a story that is both personal and political: the NHS and Andrew Lansley have become top news.

This rap has gone viral.

This leaflet was being circulated at a school fundraiser last week.

And now ‘The Pause’ in the health reforms.

Are the NHS changes emblematic of other concerns – a Totem to project wider worries onto?

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Toyota’s reliable brand

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Toyota’s brand took a hit earlier this year.  However, in developing nations the company reigns supreme (see this photo from a couple of weeks ago in Sabah, Malaysia).


In Asia and Africa the car maker is dominant everywhere.  In these places, you get a sense of why the US manufacturers are so scared of the now largest car company in the world and their most profitable competitor.

The reason Toyota does so well?  Reliability.  Less need for repairs – less to spend on spare parts.

How reliable do your customers find what you give them?

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