Personal productivity Category

A brand is…

Measurement, Personal productivity No Comments

A brand is (at its core)…a promise. What is it you or your product commit to doing for, or adding to, someone’s life?

We like this actual stated ‘promise’ on the contact card for our local noodle bar:

“ to serve great tasting noodles, in generous portions, using high quality ingredients and outstandingly fresh produce, giving our customers outstanding value for money each and every time.”

And like the way the manager responds to even critical reviews…all part of the promise…

Makes me want to go back soon.

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The meaning of life is…a project

Personal productivity No Comments

Did you see this BBC report of a study claiming retirement can be bad for your health?

I am struck how many of my ancestors never made it to 60, after years of working in hazardous environments like coal mines, factories or agriculture (or battle fields). Now there is a new problem of finding meaning in later life it seems. But, if older people do paid work for longer then some ask “what about having enough jobs for younger people”?

Talking yesterday at a family event I was struck how far those there who were in their 70s

1) Loved not working – and wouldn’t want to go back to it!

2) But they had found many other things to keep them active (from making furniture, improving their golf handicap, learning Italian, going for longs walks, helping younger and older relatives etc). Many of these were seen as projects. By the way, I notice that those who are independently wealthy at a younger age tend to keep working – with many projects on the go (from new business start ups, learning to paint, writing a book, funding a restaurant etc.)

Much of this ‘project’ approach involves happiness ingredients (helping others, paid or unpaid, counting your blessings etc.) – as outlined in this previous blog

One colleague reflecting on the BBC article and the conversations about it notes that a fashionable question at the moment is ‘what makes us human?’ Maybe a good answer might be “Projects” (paid or unpaid, it probably doesn’t matter).

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Being happy?

Personal productivity No Comments

If the last blog was a bit down beat…what about this to sandwich it between the one before on positive energy and this on happiness (to add to our Business Briefings and Blog on the topic before)….

There are a number of checklists on what to do to be happy, from this BBC one to GREAT DREAM  – and even this from nearly 200 years ago.

These are practical tools to help life you from the left hand (negative energy) side of Liz Millers 2 x 2.

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Perfect presentations?

Personal productivity No Comments

What a great post  to help you think about grabbing attention, sharing a story, making an impact during a presentation…

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Global customer service??

Personal productivity, Values No Comments

From this hotel chain customer service programme (see the third section: People-ology) marketed nicely to staff with this high end video production (which, by the way, I think is making a difference to my experience of their hotel group)….

…to this concern for important consumer issues around the world from the campaigning organisation CI.

From the sublime to the ridiculous? From the service to the haves, to the exploitation of the have not’s?

Consumers? Users? Buyers? People?

‘Customers’ unite??

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How to live life? A-F

Personal productivity, Reflect No Comments

Anticipation > anxiety?

Broadening >belief?

Curious > certain?

Determined > demanding?

Example > exhort?

Fascination > frustration?

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Time for time?

Personal productivity No Comments

You know we like thinking about ‘personal productivity’.

As part of our sort of series of things inspired by reading some of Jeanette Winterson’s work, we think it is worth emphasising that PP (personal productivity) is not an end in itself, but a means to enabling us to achieve other things with our lives.

By getting linear time sorted, we can create what we call soul and self time (and what Winterson calls real time). This is time for hobbies, reflection, ritual…Time when you can be ‘off grid’.

In ‘Why be happy when you can be normal’: “I like it that pre-industrial societies, and religious cultures still, now, distinguish between two kinds of time – linear time, that is also cyclical because history repeats itself, even as it seems to progress, and real time, which is not subject to the clock or the calendar, and is where the soul used to live. This real time is reversible and redeemable. It is why, in religious rites of all kinds, something that happened once is re-enacted – Passover, Christmas, Easter, or, in the pagan record, Midsummer and the dying of the god. As we participate in the ritual, we step outside of linear…”  See this and others here.

 

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Warming up nicely behind the scenes?

Personal productivity No Comments

One of my lasting memories of the Olympics is of a behind the scenes tour of the main stadium.  This programme included sight of the 100m track, under the tiers of seating, for a professional level warm up seconds before the race.

10 years ago I saw a behind the scenes documentary of a gig I had first watched with the festival crowd: the Red Hot Chilli Peppers.  They were hip and a bit grungy live, but the film showed they had practiced intently in a well-equipped rehearsal room minutes before bounding on stage.

As you head in to 2013, what new idea or tool do you need to practice? What talk or presentation do you need to rehearse? What paper do you need to refine? What skill do you need to take time to develop?

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IDK for SWP

Personal productivity No Comments

The most important three words in learning? IDK…

I was in a meeting recently and a client mentioned the word ‘andragogy’. The others nodded wisely.

What should I do?  I am sorry, “I don’t know what that means”.

IDK- I don’t know…or I demonstrate C(k)uriosity!

And the most important action that can follow a spurt of curiousness?…SWP…

An education client said they had nicked the ideas of being ‘first to be second’ from a US oil company.

SWP – steal with pride…

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Trust in a brand

Personal productivity No Comments

A week on I am still impressed….

Despite the fragility,

Despite the map issues,

Just how many people

We’re willing to buy

The iphone 5.

Sight unseen!

Apple, now that is what I call a trusted brand….

And yet, still…

It isn’t everyone’s ‘cup of tea’

As a customer

As a supplier

As a member of staff.

There is no such thing as perfect.

Stop fretting – being good, or great, to the many (or even the few), might do nicely…

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