A scene from…

…The Netherlands?
Nah,
Near
London Theatre Land
(though they’re almost certainly Dutch bulbs!)
A scene from…

…The Netherlands?
Nah,
Near
London Theatre Land
(though they’re almost certainly Dutch bulbs!)
Here are 10 quotes to help in moments of doubt. What do you think of them?

Does knowing that they are from Chris Evans’ book ‘Memoirs of a Fruit Cake’ change what you think of their value?
…from a meeting room we worked in.

Tags: behaviour, communication, meetings
Having walked past a phone pole with some coiled up cable at head height for a few months, I decided to try to sort it out.
I posted a comment on the BT Openreach website to report it.
Within 24 hours it was acknowledged, sorted and notified (by a call from the engineer).
Impressive!
This contrasts with 3 months of repeatedly ringing the local council to get a street light bulb replaced.

Playful copy editors get everywhere…now even at the FT.
Follows a recent favourite from the Sun during some warm weather – Elton John looking at photo of David Furnish holding their baby with the headline of “Don’t let my son go brown on me”.
Tags: communication
Entering a swanky building in the West End today, I saw this happen:
Someone was sitting on the wall eating a salad, with smokers each side. The security guard asked the woman eating the salad to move on. He said the space was reserved for smokers and the office owners didn’t want anyone eating by the door.
Curious…
Tags: assumptions, behaviour, values
Over the last couple of years we have had some particularly prominent news cycles:
– the personal (Jade, Jordan and The Wedding)
– the political (banks/bonuses, student loans, the truth on climate)
In some ways, these are possibly inflated in prominence by surrounding fears – of recession, personal futures, etc.
Now there is a story that is both personal and political: the NHS and Andrew Lansley have become top news.
This rap has gone viral.
This leaflet was being circulated at a school fundraiser last week.
And now ‘The Pause’ in the health reforms.
Are the NHS changes emblematic of other concerns – a Totem to project wider worries onto?
Tags: confidence, economics, health
Further to a recent post on the (slow) speed of innovation transfer in the hot drinks market, we now find that in the hunt for a great Flat White coffee:
1) lots of places serve a white Americano instead (not the double shot of espresso, in a small cup, topped with velvety milk)
2) Starbucks (perhaps against expectations?) do a good job at it.
Being the biggest doesn’t mean you can’t be the best at ‘stealing with pride’.
Tags: brand, innovation
Australia is an interesting place with its phrases to encourage personal responsibly (eg “Slip Slap Slop”, “Stop Revive and Survive” and “Get Down Low – Go, Go, GO”) and some regulation (eg cycle helmets).
And then on certain things, the UK has the legal lead. For over a decade it hasn’t been possible to buy Paracetamol in 100 tablet boxes (to reduce inadvertent liver damage from para-suicide…there’s a story around the plot line in TV’s Casualty series if you’re interested).
In Australia, these large-size boxes are still available. Perhaps the different characters of our nations (and the campaigns that have shaped them) are subtly revealed through everyday things like cycling and headaches.
Tags: behaviour, choices, innovation, leadership, management
Here’s the way we’d suggest you try taking notes:
– for any given meeting, keep the notes all on one double-page spread. This means you can easily access what you’re writing during the meeting – the ideas are always right in front of you – and when you return to them later, you won’t have to flick through lots of pages. It IS possible to do this, even for a 3 or 4 hour meeting, and still have better recall than scribing pages of notes.
– write small so that you can keep it on one double-page spread
– use a blank notebook, not one with lines. The Moleskine large hardback with plain paper is ideal. It’s just slightly smaller than a piece of A4 paper when opened out. It’s not the cheapest but it’s a delight to write in and you won’t be using up so many pages per meeting!
– as you first start writing things down, don’t worry where it goes on the page. Leave things unstructured for a while until it makes sense to begin connecting things. This will be tough for those with personalities that prefer structure from the outset. But try it – it’s all about holding off judging or pre-shaping the ideas.
– summarise what you’re hearing and thinking. Keep each point succinct, write in short phrases, use keywords.
– write in your own words. Only write verbatim if you want to be able to quote something back.
– start to make connectionsbetween the things you are writing. Put related points near each other if you can, even though they come up at different times in the meeting (that’s the advantage of not writing chronologically down the page). Other things that are linked to each other can be joined up by lines and arrows.
– draw images or doodles if that helps you understand, remember or communicate a concept. Not everything has to be in words.
– bring in your own ideas where these add to what is being said. Think ahead to what may useful to introduce into the discussion and make a note of those things.
– use visual ‘flags’ to differentiate between key concepts, over-arching themes, questions, conclusions, actions. Underlining, bold, caps, asterisks, various shaped bullets, square checkboxes, circles – all of these work to help you see different things when you scan the page.
Practicing using these principles should help with embedding and processing the content you’re generating. At any point in the meeting, you should be able to quickly scan the page in front of you and choose the most effective contribution to make next.
Willing to give it a try?
Tags: leadership, skills, thinking